I want to ask those who have already had experience with the Trust Swiftly platform. How realistic is it to integrate biometric verification into an already working security system? We work with financial transactions, where accuracy and speed of verification are critical. I read that Trust Swiftly offers multi-factor identification, but the most interesting thing is facial recognition and other biometric methods. Does everything really work as smoothly as they say on their website? Maybe someone encountered bugs or difficulties during implementation?
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It's interesting to read your cases. I'm just exploring different options for a startup in the online education industry, and the topic of biometric verification sounds promising — especially for student certification. If anyone else has experience, please write — it's interesting to collect different approaches.
I was directly involved in integrating Trust Swiftly biometric verification into our insurance company’s internal CRM system. This was one of the most ambitious steps in our digital transformation. I’ll say right away that the result is worth the effort, but you need to be prepared for nuances. I’ll start with the positive. The platform does support over 15 verification methods, but biometrics is the most convenient for the end user. Our clients undergo face verification using a webcam or front-facing camera on their smartphone. Everything is very intuitive: the system asks them to turn their head, blink, look straight ahead, and this provides an additional level of protection against deepfake videos or banal photos. The interface is understandable even for those who are not very “friendly” with technology. Now about the technical side. Trust Swiftly has an API that is well documented, but without a DevOps team it’s better not to start. We had to customize part of the front end to adapt it to our brand. There was also one issue with browser compatibility — Safari in older iOS versions had problems scanning. But their support is really cool — they responded within an hour and provided specific solutions.