Hello! Enjoying one year now with my VPI Prime 21 in Walnut. I've been having an issue when I play a record and first drop a needle in the initial space before the first song. This happens almost every time now. I've checked the turntable and it's perfectly level. I've checked the speed, VTA, azimuth, cart aligment, tracking force as well. All are good from what I can tell, but maybe I'm not doing that right. Cart is a Hana ML. The tone arm lifter is pretty weak as well. When you lower the lifter arm down, it doesn't gently lower down the tonearm. You have to basically get it close and then drop it. What could be causing that initial skipping?